MBTA to Launch New T-Alerts Service in June

The MBTA is rolling out an entirely new alerts system next month which includes changes from the details provided in alert messages to a visual website enhancement.    

Through the new system, which goes into effect June 4, users can opt to receive email or text alerts for a late bus or train or a service interruption, much like the old system. However, the new alerts “will be clearer and more detailed with additional information regarding specific trip times, service schedule changes, and distinct directional, branch, and station communications,” according to an MBTA press statement Thursday.  

The system uses standards introduced by Google in 2011, the statement says.

Interested users must sign up for the new system as they will no longer receive alerts through the current system which is being discontinued.

The current system was launched in 2007 and has over 50,000 subscribers, according to the statement.

Alerts will continue to appear on the MBTA website service alerts page, which will get a visual update “for clarity, ease-of-use, and reader-friendliness,” the statement says.