Report Potholes, Graffiti Using City's New Mobile App

The city of Melrose recently launched a new mobil app that will allow residents to report potholes, graffiti and other DPW-related issues.

The Commonwealth Connect mobile app, powered by SeeClickFix, is free and available for downloading for both iphones and android phones, according to a city press statement. The app is available on the SeeClickFix website.

“This is another tool for residents to enhance two way communication with city officials,” said Mayor Rob Dolan in the statement. “The grant, fully funded by the state, allowed the City to implement the smart phone app for residents to immediately report issues such as potholes, missed trash and recycling, and graffiti. This may not be for everyone but I think it will become a popular enhancement in short time.”

Once downloaded from either the iTunes or Google Play stores, the SeeClickFix app will geo-locate the resident and the city of Melrose logo will appear, according to the statement. Residents can also manually input their location, adds the statement.

Residents can create a user name and then will have the ability to take a picture of the issue and report the DPW issue they would like addressed, according to the statement. Residents then receive a tracking number to see when the issue has been acknowledged and then resolved, reads the statement.

Previous Coverage

• New Smart Phone App To Help Melrose